Payment and cancellation

#Bike reservation: MTB rental: deposit of €50 per bike and €100 per eMTB rental is requested to secure your reservation. 
City eBikes 40eur deposit needed to secure the reservation. 

Deposit fee is applied to invoice. The remaining deposit needs to be payed 30 days before your rental starts. 


#Cancellation policy:
 
*30 days before rental - 50% booking deposit refund and full remaining payment refund (excluding transfer fees)
Possibility to transfer booking to another dates.
  *14 days before rental - no booking deposit refund. The remaining rental fee is 100% refunded or moved to another dates (excluding transfer fees). 

  *7 days before rental. Booking deposit not refundable. Remaining booking fee 50% refunded or transferred to another date.  
 

*Guide/Shuttles booking: Deposit fee is one day service fee depending on group size and services needed. 

Deposit fee is applied to invoice. The remaining deposit needs to be payed 30 days before your rental starts. 

*Cancellation policy:
 
*30 days before tour - 50% booking deposit refund and full remaining payment refund (excluding transfer fees)
Possibility to transfer booking to another dates.
  *14 days before rental - no booking deposit refund. The remaining rental fee is 100% refunded or moved to another dates (excluding transfer fees). 

  *7 days before rental. Booking deposit not refundable. Remaining booking fee 50% refunded or transferred to another date.